Last Updated: September 29, 2026
These Terms of Service (“Terms”) govern your access to and use of the INNOVARE DENIM website at www.innovaredenim.shop, including browsing the website, creating an account, placing an order, purchasing products, and contacting us.
By accessing or using our website, you agree to be bound by these Terms, our Privacy Policy, our Shipping Policy, and our Return, Refund and Cancellation Policy. If you do not agree with these Terms, please do not use our website or place an order.
1. Business Information
Business Name: INNOVARE DENIM
Address: 124 Cemetery Rd, Gastonia, NC 28056, United States
Telephone: +1 919 219 3344
Email: info@innovaredenim.shop
Website: www.innovaredenim.shop
Support Hours: Monday–Saturday, 9:00 AM–6:00 PM
2. Use of the Website You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:
Use the website for fraudulent, unlawful, or abusive purposes.
Attempt to gain unauthorized access to our website, systems, accounts, or customer information.
Interfere with the operation, security, or availability of the website.
Introduce viruses, malware, harmful code, or other disruptive material.
Copy, reproduce, modify, distribute, or exploit website content without permission.
Use automated systems to scrape, crawl, monitor, or collect website content without our written permission.
Impersonate another person, business, or organization.
Submit false, misleading, or inaccurate information.
We may suspend or restrict access to the website if we reasonably believe that a user has violated these Terms or created a security, legal, or operational risk.
3. Product Information We make reasonable efforts to display product descriptions, images, colors, sizes, specifications, and availability accurately. However, the appearance of a product may vary depending on your device, monitor, or lighting conditions. Product images are provided for general illustration.
Product information may be updated from time to time. We reserve the right to correct errors, update product details, change availability, or discontinue products without prior notice.
4. Product Availability All products are subject to availability. Adding a product to your cart does not guarantee that the product will remain available until checkout is completed. If a product becomes unavailable after you place an order, we will contact you using the information provided with your order to offer an alternative solution or issue a prompt refund.
5. Prices and Charges Product prices are displayed on the website in the applicable currency shown at checkout. We guarantee strict pricing transparency; there are no hidden fees. The final amount payable will include:
The price of the product
Applicable sales taxes
Shipping or delivery charges (calculated at checkout)
All applicable charges will be displayed during checkout before you submit your order. We may change product prices at any time, but price changes will not affect orders that have already been accepted and paid for. If we discover a material pricing error before fulfillment, we will contact you to confirm whether you wish to proceed at the correct price or receive a full refund.
6. Orders and Order Acceptance When you place an order, you are making an offer to purchase the selected products. After submitting your order, you will receive an order confirmation email acknowledging receipt.
We may refuse, limit, or cancel an order when reasonably necessary, including when:
A product is unavailable.
Payment cannot be authorized.
Product or pricing information contains an error.
The order appears fraudulent or unauthorized.
The order contains unusual quantities indicating unapproved resale activity.
If we cancel an order after payment has been received, we will issue a full refund to the original payment method.
7. Payment & Billing Terms We provide a safe and secure checkout experience. We accept major credit and debit cards (including Visa, Mastercard, American Express, and Discover) as well as alternative secure payment methods (such as PayPal, Apple Pay, or Google Pay) as displayed at checkout.
All transactions are encrypted using Secure Sockets Layer (SSL) technology. Payment must be successfully authorized before an order can be processed. Payments are processed through Shopify Payments and trusted third-party payment providers. If a payment is declined, reversed, or disputed, we may cancel or suspend the related order.
8. Order Processing and Delivery Our estimated order timeline is:
Handling time: 1–3 business days
Transit time: 5–8 business days
Estimated total delivery time: 6–11 business days
Delivery may be affected by carrier delays, weather, or customs procedures outside our reasonable control. We will provide shipping and tracking information once available. Customers are responsible for reviewing shipping information entered during checkout; we are not liable for delays caused by incorrect addresses provided by the customer.
9. Cancellations You may request to cancel an order at any time before the item is fulfilled or shipped. To request a cancellation, contact us immediately at info@innovaredenim.shop or +1 919 219 3344. If approved, we will cancel the order and issue a full refund. Once an item has been processed for shipment or handed to a carrier, it cannot be canceled, but you may request a return upon delivery.
10. Returns and Refunds Returns and refunds are governed by our full Return, Refund and Cancellation Policy. In brief:
Return requests may be submitted within 30 calendar days after delivery.
Approved returns qualify for free return shipping and are subject to a 0% restocking fee.
Items must be unused, unworn, and returned with original packaging and tags.
Approved refunds are issued to the original payment method within 3–7 business days after the returned item is inspected.
11. Customer Accounts If you create an account, you are responsible for maintaining the confidentiality of your login information. You agree to provide accurate information and notify us promptly if you believe your account has been compromised.
12. Privacy Our collection and use of personal information are securely governed by our Privacy Policy. By using the website, you acknowledge that your personal information will be processed to fulfill orders, prevent fraud, and operate the website safely.
13. Intellectual Property The website and its contents (text, graphics, logos, images, software) are owned by or licensed to INNOVARE DENIM and are protected by applicable intellectual property laws. You may access the website for personal, non-commercial shopping purposes only. You may not reproduce, modify, or commercially exploit website content without written permission.
14. User Communications and Submitted Content If you submit a review, photograph, or comment to us, you represent that you own the material and it is not unlawful, abusive, or misleading. By submitting content, you grant INNOVARE DENIM a non-exclusive license to use and display that content for operating and promoting our business.
15. Third-Party Services and Links Our website may link to services operated by third parties (e.g., payment processors, analytics providers). These services operate under their own terms and privacy policies. We are not responsible for the practices of third-party services we do not control.
16. Website Availability and Accuracy We aim to keep the website available, accurate, and functional, but we do not guarantee that the website will be entirely free from errors, defects, or interruptions. We may modify or suspend parts of the website without prior notice.
17. Disclaimer of Warranties To the maximum extent permitted by law, the website and its content are provided on an “as is” and “as available” basis. We do not make warranties beyond those that cannot legally be excluded, including implied warranties of merchantability or fitness for a particular purpose.
18. Limitation of Liability To the maximum extent permitted by law, INNOVARE DENIM will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website, shipping delays, or third-party payment/technology failures. Nothing in these Terms limits liability that cannot legally be limited (e.g., fraud or willful misconduct).
19. Indemnification To the extent permitted by law, you agree to indemnify INNOVARE DENIM from claims, losses, or damages arising from your violation of these Terms or your misuse of the website.
20. Governing Law These Terms are governed by the laws of the State of North Carolina, United States, without regard to conflict-of-law principles. Any dispute relating to these Terms will be handled in a court with appropriate jurisdiction within North Carolina.
21. Changes to These Terms We may update these Terms to reflect changes in our business or legal requirements. Updated Terms become effective when posted on the website. Your continued use of the website means that you accept the revised Terms.
22. Severability If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law, and remaining provisions will remain in effect.
23. No Waiver If we do not immediately enforce a provision of these Terms, it does not constitute a waiver of our right to enforce it later.
24. Entire Agreement These Terms, together with our Privacy Policy, Shipping Policy, and Return, Refund and Cancellation Policy, form the entire agreement between you and INNOVARE DENIM.
25. Contact Us For questions regarding these Terms, your order, or general inquiries, please contact us:
INNOVARE DENIM
Address: 124 Cemetery Rd, Gastonia, NC 28056, United States
Email: info@innovaredenim.shop
Telephone: +1 919 219 3344
Support Hours: Monday–Saturday, 9:00 AM–6:00 PM
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