Last Updated: September 29, 2026
INNOVARE DENIM provides free standard shipping on all orders placed through www.innovaredenim.shop for deliveries within our active shipping zones. There is no minimum purchase requirement to qualify for free standard shipping.
1. Shipping Destinations We currently offer standard shipping to addresses within the United States. The shipping destination, address, and any applicable delivery restrictions must be entered accurately by the customer at checkout.
2. Shipping Costs All eligible orders receive Free Standard Shipping. Customers will not be charged a shipping fee at checkout for destinations where we offer delivery.
Note for international/cross-border shipping (if applicable): Free shipping means that INNOVARE DENIM does not charge a standard shipping fee. It does not waive government-imposed taxes, duties, or customs charges. If these apply, they are the responsibility of the customer.
3. Order Processing and Handling Time
Order Cut-Off Time: 5:00 PM (EST)
Handling Time: 1–3 business days (Monday – Friday)
Handling time begins after your order has been successfully submitted and payment is authorized. Orders placed after the 5:00 PM EST cut-off time, or on weekends and public holidays, will begin processing on the next business day. During periods of unusually high order volume or severe weather, processing may take slightly longer. We will notify you if a material delay affects your order.
4. Transit Time
Transit Time: 5–8 business days (Monday – Friday)
Transit time begins when the carrier receives the shipment. Carrier transit times are estimates and are not guaranteed delivery dates.
5. Estimated Total Delivery Time
Estimated Total Delivery Time: 6–11 business days after the order is placed.
The actual delivery date may vary depending on the destination, carrier operations, weather, or incorrect address information provided during checkout.
6. Shipping Address Customers are responsible for providing a complete and accurate shipping address, including:
Full recipient name
Street address, Apartment/Suite/Unit number
City, State, and ZIP code
Valid telephone number and email address
We are not responsible for delays, failed deliveries, returned packages, or additional carrier charges caused by an incorrect or incomplete address provided at checkout. If you notice an address error, contact us immediately at info@innovaredenim.shop. We will attempt to update the address before fulfillment, but changes cannot be guaranteed once the order has been processed.
7. Order Tracking Once your order is processed and handed to the carrier, we will send a shipping confirmation email containing your tracking number and a link to the carrier’s tracking page. Please allow 24-48 hours for tracking information to update in the carrier's system.
If tracking shows that a package has been delivered but you cannot locate it:
Check the delivery area, mailbox, or reception area.
Ask household members or neighbors.
Contact the carrier directly using the tracking information.
Contact INNOVARE DENIM at info@innovaredenim.shop if the issue remains unresolved, and we will assist with the carrier inquiry.
8. Delayed Shipments A shipment may be delayed because of severe weather, carrier network interruptions, public holidays, customs processing, or other events outside our reasonable control. If your order has not arrived within the estimated 6–11 business day timeframe, contact us with your order number so we can investigate.
9. Lost, Damaged, or Missing Packages If a package arrives damaged or appears to be lost in transit, contact us at info@innovaredenim.shop within 48 hours. Please provide your order number, a description of the issue, and photographs of any visible package or product damage. Do not discard the item or packaging until we provide further instructions. We will work with the carrier to resolve the issue and provide a replacement or refund as applicable.
10. Multiple-Item Orders If an order contains multiple items, they may be shipped together or in separate packages depending on inventory location and packaging requirements. If items are shipped separately, you will receive separate tracking numbers, though the total estimated delivery timeframe remains the same.
11. Order Cancellations You may request to cancel an order at any time before the item is fulfilled or shipped. Once an item has been processed for shipment or handed to a carrier, it cannot be canceled. To request a cancellation, contact us immediately at info@innovaredenim.shop. If the order has already shipped, you may return it after delivery under our Return, Refund and Cancellation Policy.
12. Returns and Return Shipping Returns are governed by our separate Return, Refund and Cancellation Policy. We offer a 30-day return window from the date of delivery, free return shipping for approved returns, and a 0% restocking fee. Please contact us at info@innovaredenim.shop to receive authorization and a return label before sending any merchandise back.
13. Contact Information For questions about shipping, delivery status, address changes, or carrier issues, please contact us:
INNOVARE DENIM
Address: 124 Cemetery Rd, Gastonia, NC 28056, United States
Email: info@innovaredenim.shop
Telephone: +1 919 219 3344
Support Hours: Monday–Saturday, 9:00 AM–6:00 PM
Thanks for subscribing!
This email has been registered!